시에라에서 로바티벳 등산화 첫 직구에 도전했는데 아래 메일이 오면서 보류되었다고 하는데 어떻게 해야 하는지 모르겠습니다. 결제주소와 카드주소가 일치하지 않다고 하는데 무슨 말인지 이해가 안되서....도움 부탁드립니다.
Thank you for your recent order.
Unfortunately, it is being delayed because:
The billing address provided for this card does not match the bank's records. Please call your bank to confirm your billing address, then contact us by email or phone to provide updated information.
Since your credit card was not issued in the United States, we ask that you please contact us immediately to provide us with your international billing address. If you could please provide us with the address you have registered with your bank; this may be the same address which you receive your credit card statements. Please respond to this email, or contact one of our representatives by telephone.
Please refer to your order number and your customer number when responding to this letter.
Your merchandise will be held for 7 days. If we do not hear from you, we will cancel your order. If you have already taken care of this over the phone, please disregard this notice.
We apologize for the delay, and look forward to hearing from you soon. | |
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