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아마존 더모아 충전금액으로 결제하니 계정 블락당해서 문의드립니다.
아래 같이 메일이 와서 계정 푸는 법 알려주시면 감사하겠습니다.
Hello,
Thank you for contacting us regarding your account.
Your account is temporarily on hold. You are unable to access your account, use any Prime benefits, or place orders until you confirm details related to your payment method.
We took these actions because either the Amazon gift card or the Amazon gift card balance you are using is in violation of our Terms and Conditions.
If you believe we took this action in error, and to restore access to your account, please sign in and follow on-screen instructions to upload the gift card purchase receipts. You can also upload other documentation of gift card ownership such as the image of the physical gift card or an email or SMS from the sender.
You can find more information on the Amazon.com Help page
www.amazon.com/gc-legal
Sincerely,
Account Specialist
Amazon.com
https://www.amazon.com
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등록안내
등록안내
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카드캡터체리쥬빌레
영수증하고 결제증빙자료 첨부하라네요. 뭔일인가요?! 헐
혹시 이거 해결할 수 있는 방법이 있을까요?
새롭게 온 메일 댓글로 남깁니다. 무슨 정책을 위반했는 지 잘모르겠습니다..ㅠㅠㅠ
Hello,We have detected unusual payment activity on your Amazon account. For your protection, we have temporarily placed your account on hold and any pending orders or subscriptions on hold as well. If we are unable to confirm your payment information within 72 hours, your pending orders will be canceled. Your account will remain on hold until we are able to confirm that you are the authorized owner of the payment method used in the recent transaction.
To restore access to your account, sign in and follow the on-screen instructions. Once you have provided the required information, we will review it and respond within 24 hours.
We are sorry for any inconvenience this may have caused.
Sincerely,
Account Specialist
Amazon.com
@갤럭시도끼 명의다른 카드로 충전하셔서 그런듯 합니다
@갤럭시도끼 같은 얘기에요. 72시간내로 증빙자료 보내서 확인안식켜주면 주문취소시키고 계정은 게속 홀딩상태로 두겠다는 거에요. 재포에 아직까지 블럭됐다는 글은 올라온적이 없었는데..명의는 이상없으신가요?
@앨버트로스 네, 명의는 이상없습니다. 어제까지 충전 잘했습니다 ㅠㅠ