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​Thank you for your reply.
​Please be advised that from your previous email it is not clear which payment option you prefer, therefore we are sending you reissue request where there is 4 payment options, please select one of these four.
​As soon as you will send us payment option, we will reissue your Refund, DOC ID: (¿µ¼öÁõ¹øÈ£Àεí) issued by Prada.
​Also please note that we were searching for the records of your Shopping made in OFFICINA PROFUMO FARMACEUTICA, however
we could not find the records as the Shop does not have any record on the day you were shopping. Please contact the Retailer via email or phone and they will be able to provide you with DOC ID number of the form.
We will be now awaiting for your reply.
Thank you for your cooperation.

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